At first I was reticent to try this company, but once I did, I was amazed by the prompt service and amazing professionalism. I honestly didn’t believe I would get a ‘personal reply within 72 hours’ like the website said, but I actually received a response in less than a day. When I followed up with another email, I received a response within moments! Talk about service! They certainly changed my mind about the service they provide! I am in the middle of their free online course and although I find it intriguing, but wish that there was an example or two in each module to really help me understand how I can apply their resume writing tips more effectively. But I just recently downloaded their book on Resume Writing (thank you so very much Louise!), so hope that it will fill in those gaps from the online tutorial. Although I haven’t had a chance to go through it thoroughly, even at a cursory glance, I can see how incredibly helpful it will be and it even includes a wide variety of resume templates! And it is comforting to know that should I need assistance applying the information provided from this book, they have already proven that they will get back to me quickly to help in any way they can! There are many other companies out there that are charlatans, but rest assured this is NOT one of them! They obviously are running a business with true compassion for the people who are seeking their support and assistance. I can’t wait for the book on cover letter writing to become available and plan on getting the LinkedIn guide as soon as I can! I highly recommend this company to help anyone with their job search and resume writing!